Pigeonly helps the incarcerated stay connected with their families.
I found many usability issues within the checkout flow. I wanted to perform a UX and design audit and provide design solutions for what I found.
I was the sole designer for this project.
I performed a UX and Design Audit on the checkout page taking notes of my findings. From there, I created a low fidelity prototype illustrating the layout and functionality. My final deliverable was a high fidelity prototype.I presented to the team and received approval.
- Inconsistent styling
- Lack of color contrast
- Unclear icons
- Confusing layouts and navigation
My approach for this project was to focus on making the UI usable, useful, and desirable. To achieve this the UI must have:
- A simple and easy to use interface
- Streamlined functionality for coupon codes and notes
- Spruced up visual design
Low Fidelity Wireframes
High Fidelity Prototypes
Checkout and Confirmation
Add Coupon Code
Add and Remove Notes